Return & Refund Policy

Return Window

We accept returns within 48 hours of delivery. Customers must request a return within 48 hours of receiving their package.

Returns requested after this 48-hour period may not be accepted.

Eligibility for Return

To be eligible for a return:

• The product must be unused and in its original condition.
• The product must be returned with its original packaging, tags, labels, and accessories, where applicable.
• The product should not be damaged, altered, washed, or used.
• Customers may be required to provide proof of purchase or order details.

Return Process

To initiate a return, please contact us within 48 hours of receiving your order with your order number and the reason for the return.

Once your return request is approved, we will provide instructions for returning the product.

The customer is responsible for ensuring that the package is safely packed and returned according to the provided instructions.

Refunds

Your refund will be processed after the returned product has been successfully received and inspected by us.

Once the return is approved, the refund will be issued to the original payment method used for the purchase.

Please note that the time taken for the refund to reflect in your account may vary depending on your bank, payment provider, or financial institution.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide clear photographs/videos of the product and packaging. We will review the issue and assist you with the return or replacement process, as applicable.

Important Note

A return or refund is not considered complete until the returned product has been received and successfully inspected by our team. Refunds will only be issued after successful completion of the return process and confirmation that the product meets our return conditions.

For any questions regarding returns or refunds, please contact our customer support team.